Find the optimal Service Provider for each job with flexible processes for your wide range of service companies.
Key Differentiators:
Our powerful rules engine and AI ensure that each job is assigned or offered to your top service providers who can provide that service.
Flexible interfaces make it easy for the Service Provider to identify and maintain coverage areas, industries served and products they can repair.
Interface directly with your CRM system to make it seamless for your call takers.
The Dispatch solution provides a comprehensive way to manage service with a diverse network of Service Providers. It allows you to be easier to work with and a variety of settings allows for a better experience for both your Customer and the Service Company.
Multiple models including real-time integration, presetting a calendar and offer based allows great flexibility in dealing with your Service Providers.
Dispatch
Easy for Your Service Providers
The SXCL Dispatch solution does not require your Service Network to manage data on a continuous basis. It allows your service network to work as they deem best for their business so they can provide the best results for the customer.
Customers Don’t Get Lost
The System identifies jobs in jeopardy and provides a variety of tools so you can ensure that no Customer gets left behind.
Service Selection
Our AI technology monitors Service Provider performance and ensures the best providers are matched to every job.
“The business benefits of AI are limitless, as it can help customers with things like demand forecasting, route optimization, and when to implement strategic initiatives for future growth.”
Business Insider